There is no set GWG Auctions policy covering this issue

Some sellers list their terms as part of the item description. If you feel a user has violated GWG Auction policy, use the fez gold Abuse report system. Abuse reports are monitored daily.

If you have followed all these steps and your transaction is NOT completed satisfactorily, use the feedback area to make appropriate comments.

Always remember that this is in fact a game related auction, and there are many reasons why a person may fail to make contact so keep your negative feedback polite and to the point. Raging personal attacks only make you look bad.

It has not been my experience that non-max damage items have little or no market value, nor do high requirement items. Of course there are exceptions to this. On the subject of auction abandonment, there is no set GWG Auctions policy covering this issue.

However, if a good faith effort has been made to contact the buyer/seller using multiple contact types (in game, auction pm, email) and you have received no response after a reasonable period, it would be appropriate to consider this an abandoned auction and either relist the item, or search for a comparable one to purchase, leaving negative feedback when you do.